Artificial intelligence (AI) has opened doors for the life and annuity insurance industry with opportunities to enable customers and agents with a unique, personalized experience. Whether it’s used to deliver tailor-made products or to service customers on their terms and help carriers to better manage risk and prevent fraud, AI can be leveraged to deliver transformative solutions. The question is how. Once you address the key challenges and have a strategy about what business problem or opportunity AI is going to address, the recipe to create an AI engine using off-the-shelf tools and their extensions is simple.
Thiru Sivasubramanian, the vice president of architecture and technology strategy at SE2, which provides technology and business services to insurance companies, sees blockchain helping with other aspects of the insurance business, including agent onboarding, faster processing of death claims, and better carrier-to-carrier communication.
Insurers must recognize these challenges and address them head on to start taking advantage of the new technologies. By Thiru Sivasubramanian, VP of architecture and technology strategy at SE2.
By Mary Anne Durall, Senior Vice President of delivery services at SE2.
SE2 uniquely combines its insurance heritage, end-to-end administration capabilities, expertise in business transitions, and a purpose-built leading edge technology platform to future-proof Life and Annuity Insurance Carrier operations.
The result is next generation operations that enable insurers to launch products rapidly, shift to a variable cost model and improve efficiencies while dramatically improving the customers’ experience. Contact SE2 to future-proof your success.
SE2 is an Eldridge Industries business.
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