Report Highlights SE2 as Leader in Market Success and Delivery Capability, including Technology Solutions and Innovation; Delivery Footprint; and Buyer Satisfaction


TOPEKA, KS, OCTOBER 11, 2017 — SE2, a leading third-party administrator for the North American life insurance and annuity industry, announced today that it has been named as a “Leader” as well as a “Star Performer” in the Everest Group PEAK Matrix™ Assessment 2017 for Life and Pensions (L&P) insurance BPO.  SE2 earned the “Star Performer” title based on demonstrating the strongest forward and upward movement (2015-2016) on the PEAK Matrix.


Everest Group’s PEAK Matrix™ Assessment Report 2017 examines the global L&P insurance BPO market and its service provider landscape (17 service providers researched for 2017).   The report provides a detailed analysis of the capabilities and market performance of service providers and their relative position on the Everest Group PEAK Matrix and will assist key stakeholders (insurance providers, service providers, and technology providers) to understand the current state of the L&P insurance BPO service provider landscape.


“SE2’s domain expertise and technology-aided delivery capability have helped it remain differentiated in L&P Insurance BPO market. Domain expertise helps SE2 to offer truly end-to-end management of processes within L&P including the complex and judgment-intensive ones. Its technology-heavy business process management has helped it in creating a niche for itself, catering to buyers’ need across life insurance and annuities segments. With its robust suite of technology solutions and cutting-edge platforms, it is well positioned to serve the needs of next-generation buyers as well,” said Anupam Jain, Practice Director, Everest Group.


“We are honored to be recognized as a Leader and Star Performer in the Life & Annuities Insurance BPO assessment report 2017 by Everest Group.  SE2 continues to invest in future-proofing its customers from transformational shifts occurring in the industry. In many ways, SE2 is also helping accelerate our clients’ digital journey.  This recognition by Everest Group validates the quality and strength of our offerings and commitment to the industry,” said Gautam Thakkar, CEO, SE2.  “Life & Annuity insurers are now leveraging SE2’s end to end digital platform through retiring of their legacy back office systems, streamlining product introduction, reducing the cost and time to market, and by helping carriers introduce new and innovative products to cater to the rapidly changing consumer.”


The Everest Group assessment evaluated 17 service providers on the four key areas of performance, experience, ability and knowledge.  The report classified companies into three categories of Leaders, Major Contenders and Aspirants. The Everest Group Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017 can be accessed here.



About SE2

SE2 is a leading technology and third party administration company focused on the North American life and annuity insurance industry. SE2 has an unmatched track record in optimizing back-office operations to future-proof insurance companies. SE2 combines peerless industry domain knowledge with a leading-edge administration technology platform to help clients launch products rapidly, improve efficiencies, shift to a variable cost model and maximize profits while dramatically improving the customers’ experience. SE2 supports more than 20 direct clients, represents more than 35 carriers in North America and services more than 1,000 life and annuity products. SE2 has approximately $100 billion in assets under administration and has been recognized as an industry-leading innovator. In May 2017, SE2 was recognized as one of the “20 Most Promising Insurance Technology Solution Providers” by CIOReview. Visit SE2 at or at LinkedIn to learn more.


SE2 Contact:

Ashish Jha