Gautam Thakkar

Chief Executive Officer

Gautam is a seasoned leader with more than 25 years experience in global consulting, technology services, business operations and M&A across various industries. As Chief Executive Officer and Member of the Board of Directors, Gautam drives business strategy and day-to-day execution for SE2. He is constantly seeking ways to improve the client experience and helping build SE2 into the leading technology and domain business partner to the U.S. Life and Annuity Insurance industry.

Having worked for large corporations across the globe, Gautam draws upon his extensive leadership experience of having advised several clients on business transformation and organizational strategies. Prior to SE2, Gautam was the Chief Executive Officer and Member of the Board of Infosys BPO where he led a global team of 30,000 professionals.

Gautam is deeply passionate about building and fostering a high performance energizing workplace culture and finding different ways to add value to all of SE2 employees and clients. In his free time, unable to quash that competitive drive, he enjoys an intense game of squash.

Kevin Paulson

Chief Operating Officer

An accomplished executive with more than 28 years of experience in the financial services industry, Kevin has a proven record for driving superior performance in all aspects of business operations and customer experience. He is responsible for the overall business operations, including leadership of a global team of associates providing end-to-end customer experience solutions and services to our valued clients, distribution partners, and customers.

Kevin has held leadership positions at Fortune 150 companies including ReliaStar Financial, ING, MetLife, and Sammons. During his career, he’s been at the heart of transformation and expansion. Kevin is in tune with what distributors, advisors and end customers want; and his skills are perfectly suited for a company where delivering an excellent customer experience is vital for success.

In his free time, Kevin is an avid outdoorsman and sports and water enthusiast. He enjoys every moment with his wife and their two children, and extended families.

Vinod Kachroo

Chief Information Officer

Vinod has 30 years experience driving transformation at leading insurance companies like AIG, Prudential and MetLife. He’s the visionary responsible for leading innovation at SE2, to develop a technology platform that’s future-proofed. He’s committed to generating growth and ensuring that all SE2 associates not only fulfill their potential but increase it exponentially.

A sought-after speaker, author and futurist, Vinod is not only able to create a vision for innovation, he’s able to take a complex idea all the way through planning and execution.

Never satisfied with being a spectator, Vinod is an avid marathon runner. He pushes himself to see how fast and far he can go – rules he applies when he’s revolutionizing technology at insurance companies.

Jim Schmank

Chief Financial Officer

Jim is a respected financial executive in the insurance industry with nearly 40 years of experience. Jim was part of the team that founded SE2, wearing multiple hats as the company grew. He’s responsible for leading the finance and accounting teams to support the continued rapid growth and scale of the business and to partner across the company to further propel profitable revenue growth.

Before SE2 was founded, Jim was an accomplished leader at Security Benefit, an affiliate company of SE2. Jim started his career at one of the nation’s largest accounting firms, where he specialized in regulated investment companies and entrepreneurial organizations.

In a rapid growth company, speed of change is ever escalating. In that entrepreneurial environment, Jim has a calm and steady approach that is highly valued. He decompresses by spending time with his family in their mountain home in Creede, Colorado.

Ashish Jha

Chief Marketing Officer

An entrepreneurial and collaborative marketing and communications leader, Ashish has over 15 years’ experience positioning global organizations in the financial services and insurance industry. His track record of building high-performing marketing teams with a metrics-driven culture makes him a driving force in SE2.

Before joining SE2, Ashish led marketing teams at global technology services and solutions firms such as Tata Consultancy Services, Majesco and Mastek. Ashish is a strong advocate for the voice of the customer and for developing actionable customer insights.

Outside of work, he is involved with wildlife protection initiatives. And when he’s not protecting nature, he’s busy taking photographs of it.

Tom Spencer

Senior Vice President of Business Development

Tom has been with SE2 since its inception – and has been a dynamic engine in SE2’s rapid growth. With 25 years of experience in the financial services and insurance industry, he takes a consultative approach, bringing leading-edge technology to the nation’s largest insurance companies, transforming their business and improving profits.

Prior to SE2, Tom has worked with and consulted to several financial services companies including DST, GE Insurance Solutions, UnitedHealthcare and TIAA, helping them embrace disruptive technology and innovate to gain efficiencies.

Tom’s positive attitude and sincere approach make him easy to work with. When he isn’t traveling, hiking and fly-fishing with his wife and four children, he’s on the golf course – or on a tractor mowing his enormous lawn.

Janet Dulohery

Head of Human Resources

A transformative leader, Janet brings over 20 years of global HR experience to SE2. She’s responsible for building people programs that will empower employees and fuel SE2’s growth and scalability. She’s able to draw on her extensive experience at global high-tech companies, having worked in more than 50 countries across the world. She’s adept at stabilizing companies during periods of rapid growth and change.

Janet operates under the premise that to build a successful company that’s scaled to grow, you have to build a strong leadership team that envisions the path forward and inspires and engages teams.

A passionate and enthusiastic adventurist, she was a Peace Corps volunteer in West Africa, where she actually rode a camel to work.

Chirag Buch

Senior Vice President and Managing Partner – SE2 India

Chirag Buch serves as the Senior Vice President and Managing Partner of SE2 Digital Service India LLP. He is responsible for setting the business services team and creating long-term value for SE2 India, as well as the parent organization.

Chirag is a pioneer in the outsourcing services delivery from India, with 25 years of post-qualification experience working in organizations such as BDO India, Infosys, AXA, WNS, and Sandoz. His expertise includes setting up and running large outsourcing and captive shared service centers across India, Latin America, Eastern Europe, and Asia-Pacific.

He has experience in defining and executing large transformation projects in line with an organization’s long-term objectives, which include process standardization and harmonization, LEAN implementation, use of technology, business analytics and modeling, and robotics process automation. An Associate Member of the Institute of Chartered Accountants of India, Chirag holds a Bachelor of Commerce and Chartered Accountant, is ‘LEAN’ Advanced Certified, and a graduate of the University of Pennsylvania’s Advanced Management Program.